Terms and conditions

  1. General provisions

The website at www.integra.en is owned by Integra d. o. o. (hereinafter: ‘Integra’).

The present terms and conditions apply to all the Users of the said website. By using any part of the said website or all its parts collectively, you accept all the present terms of use, along with any amendments and alterations made by the owner at any time and without prior notice.

By entering their data and accepting a quote, the User is assumed to have accepted these general terms and conditions.

Integra reserves the right to alter these terms and conditions at any time. The changes take effect at the time of publication. The User is obligated to regularly read the terms and conditions and is assumed, by accessing the website, to be familiar with the current terms and conditions, and additionally verifies this upon confirming the purchase of a product or service.

The terms and conditions as well as the business relationship between the User and Integra are subject to the laws of the Republic of Croatia. In the event of a dispute, the parties will try to resolve it amicably, and if this is not possible, the court in Zagreb has jurisdiction.

2. Electronic communication

By visiting and using Integra’s webpages, the User agrees to communication via electronic means, with all agreements, notices, announcements and other content delivered to them electronically satisfy legal requirements as if they were made in written form.

If the visitor or User does not have an email address, enters an incorrect email address or cannot receive emails because of technical reasons, Integra is not obligated to try to inform them by any other means about the purchase order itself or about any other details related to that order, delivery, payment, refund, complaint and the like.

3. Data protection

In accordance with the General Data Protection Regulation (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC), the Service Provider collects and processes the personal data of the User in a legal, fair and transparent manner, and only the data necessary for the performance of the service agreed between the Service Provider and the User.

For the sake of clarity and the easier understanding of these terms, ‘Service Provider’ means Integra d. o. o. and ‘User’ means a person visiting the website of the Service Provider, a potential business associate of the Service Provider and any user of the services of the Service Provider.

a) Types of personal data collected and processed

‘Personal data’ means any data relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a first name, last name, personal identification number, location data, an online identifier or to one or more factors specific to the physical, psychological, genetic, mental, economic, cultural or social identity of that natural person.

Access to services through the website does not require registration or the creation of a user account through which personal data would be disclosed. However, if the User wants to apply to attend a seminar or send a query related to one of the services provided or another type of business collaboration, some personal data is required to process the application or query. In such a case, it is necessary to send or otherwise disclose one’s first name, last name, email address, telephone number as well as data or documents related to the type of service or collaboration in question (documents for translation or proofreading, information about a conference, information about studies completed or working languages of the translation project etc.). If the User chooses not to send or disclose this data, the Service Provider will not be able to respond to their inquiry or request. Personal data is processed exclusively for the purposes of which the User has been informed and collected at the time of data collection.

The Data Controller is the person authorised to represent Integra d. o. o. and the User can send them any questions related to the processing of personal data to integra@integra.hr or by mail to Integra d. o. o., Amruševa 10, 10 000 Zagreb.

b) Use of personal data

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